FAQs
Peptide Basics
What are Peptides?
What is the Purpose of Novubio Products?
All products are designated Research Use Only (RUO) and are not intended for human or veterinary use. They are meant for in vitro studies, assay development, and laboratory experiments.
What Does Peptide Research Indicate the Potential For
Are Your Products FDA Approved?
No. Our products are not FDA-approved and are designated strictly for Research Use Only (RUO). While not intended for clinical or therapeutic use, our materials are sterile and produced in ISO- and GMP-compliant facilities, and tested to meet stringent internal specifications that often exceed typical standards for research-grade material
Quality & Testing
How Are Your Peptides Tested?
Do You Provide Certificates of Analysis (COAs)?
Yes. Novubio products include batch-specific COAs and lab data. These can be downloaded from our product pages or requested directly from the team. They can also be verified with our 3rd Party Testing facility, Freedom Diagnostics.
What Is the Typical Purity of Your Peptides?
Are Your Products Sterile?
Accounts & Programs
Account Types
Novubio offers different account types to support our diverse research community.
Customer Account
Shipping & Fulfillment
Where Are Products Shipped From?
Do You Offer International Shipping?
Do You Offer Cold Chain Shipping?
Hard Yes. At Novubio, we don’t cut corners. We ship every order in pharma-grade cold-chain packaging with custom cooling packs that hold temp for 48–72 hours.
Why? Because compounds like NAD⁺, Epithalon, GHK-Cu, and MOTS-c degrade fast without it. We’ve seen it happen. That’s why we go further — to protect your research, your results, and your investment.
We source the best — and we deliver it like it matters. Because it does.
How Long Does Shipping Take?
Can I Track My Order?
Ordering & Payments
Do I Need an Account to Place an Order?
No. You may check out as a guest, though creating an account allows access to order history, discounts, our optional newsletter, and rewards points.
What Payment Methods Do You Accept?
We accept all major credit and debit cards. To discuss alternative payment methods or potential discounts, please contact our team at
Do You Accept Purchase Orders for Labs or Institutions?
Do You Offer Bulk Discounts?
Storage & Stability
How Should I Store Peptides in Powder Form?
Novubio peptides are supplied in lyophilized (powder) form and should be stored carefully to preserve purity and stability.
Best Storage:
-80°C (-112°F): Ideal for long-term stability
-20°C (-4°F): Acceptable for medium-term storage
Room Temperature: Avoid whenever possible
Shelf Life Estimates:
At -80°C: Typically stable for 24–36+ months
At -20°C: Typically stable for 12–24 months
At 4°C (39°F): May remain stable for a few weeks, but not recommended for long-term storage
Keep all vials tightly sealed and protect from light and humidity. For best results, aliquot peptides after reconstitution and avoid repeated freeze-thaw cycles
How Should I Store Peptides After Reconstitution?
Once peptides are reconstituted (mixed with Bacteriostatic Water or Sterile Water), proper cold storage is essential to maintain stability and research integrity.
Best Storage:
2°C to 8°C (36°F to 46°F): Refrigerate in a sealed, sterile vial
Avoid freeze-thaw cycles: Aliquot if necessary to prevent degradation
Shelf Life Estimates:
Most peptides: Stable for 4–6 weeks when refrigerated
Sensitive compounds (e.g., NAD⁺): Best used within 7–10 days
Always store in a light-protective container and minimize air exposure.
If you’re unsure about the stability of a specific peptide, feel free to contact our team — we’re here to support your research.
Compliance & Restrictions
Are These Products Safe for Human or Veterinary Use?
No. Our products are strictly intended for laboratory research use only and are not for human or veterinary use under any circumstances.
Novubio does not authorize, support, or condone the use of any products for:
Clinical or therapeutic purposes
Diagnostic procedures
Consumption or administration to humans or animals
Drug development or investigational use outside of a licensed and regulated research setting
All compounds are unapproved research materials and must be handled only by qualified professionals in controlled laboratory environments.
Misuse or misrepresentation of our products violates our Terms of Sale and may be unlawful under federal regulations. Novubio reserves the right to suspend accounts and refuse service if misuse is suspected.
By purchasing, you confirm that you will use these materials in accordance with all applicable laws and regulations.
Can You Advise on Dosing or Administration?
No. For compliance and regulatory reasons, Novubio does not provide guidance on dosing, administration, or experimental protocols.
All products are sold strictly for Research Use Only (RUO) and must be handled by qualified professionals in controlled laboratory environments. We do not support or condone the use of our compounds in humans or animals, and any requests for usage advice will not be addressed.
By purchasing, you agree to use these materials in accordance with all applicable laws and regulations.
Can I Purchase If I'm Not Affiliated With a Lab or Institution?
You may place an order only if your intended use is strictly for laboratory research purposes.
Affiliation with a formal lab or institution is not required, but all buyers must certify that the products will be used solely for in vitro research, analytical work, or other lawful, non-clinical study.
Novubio does not sell to individuals intending to use these compounds for therapeutic, diagnostic, or personal purposes. Misuse or misrepresentation of intent violates our Terms of Sale and may result in account suspension.
Support & Contact
How Can I Reach Customer Support?
You can contact us via email at lee@novubio.com, but please reference our detailed Contact Page for all inquiry types as different team members have different areas of expertise.
Is Live Help Available?
Can I Request a Product That’s Not Listed?
Yes — we welcome custom requests. If you’re looking for a specific compound not currently listed on our site, please submit a request through our Contact Form and our team will review it promptly.