Last Updated: March 9, 2026
Novubio LLC, located at 116 Agnes RD STE 200, Knoxville, TN 37919, is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information on https://novubio.com/.
Information We Collect
General Information
Name, email, and shipping address for order processing.
Payment Information
All payment transactions are processed securely through third-party payment providers. We do not store full credit card information on our servers. These providers handle all sensitive payment data in compliance with PCI-DSS (Payment Card Industry Data Security Standard) requirements. We reserve the right to change or update our payment processing partners at any time to best support secure and reliable transactions.
Browsing Data & Cookies
We use cookies and similar technologies to enhance site functionality, analyze usage patterns, and improve the user experience. This may include third-party tools such as analytics platforms and e-commerce service providers. These tools may collect information like browser type, IP address, pages visited, and time spent on the site. We reserve the right to update or change these tools as needed to improve site performance and security.
How We Use Your Information
Your information is used to:
- Process and ship orders.
- Communicate order updates or customer service inquiries.
- Improve our website and marketing efforts via analytics.
Data Sharing
Third-Party Sharing
We share limited customer data with third-party service providers strictly for operational purposes such as website analytics, e-commerce functionality, and order fulfillment. This may include platforms that support payment processing, website performance, and shipping logistics.
We do not sell, rent, or share your personal data with third parties for advertising or any unrelated purposes.
Data Protection
We use industry-standard security measures to protect your data. However, no online system is completely secure, and you provide data at your own risk.
Your Rights
Under U.S. laws (e.g., CCPA), you may request access to or deletion of your data. Contact us at lee@novubio.com to exercise these rights.
International Users
Our website is intended for U.S. users only. International visitors are subject to this policy, and data may be processed in the USA.
Contact
For privacy concerns, contact cs@novubio.com